Others
- Can I change the information related to invoice payments (such as the email address for sending invoices)?
- Notice Regarding Year-End and New Year Holidays (2022-2023)
- System requirements (Supported browsers / Supported OS)
- Can I pay with something other than a credit card?
- What should I do if the media settings alert won't disappear?
- There is an acquisition error with video materials in the creative analysis and DB function. What should I do?
- Regarding the issue of being unable to obtain some conversion metrics on X (Twitter)
- What is the difference between a budget group and a monitoring group?
- How to Set Up Two-Factor Authentication
- Is it okay for the media side to implement the "optimization proposal," which is a function of the media side?
- Is it possible to check the details of tool usage fees for each promotion and media account?
- Is it possible to send the invoice by mail on paper?
- Is it possible to retrieve and verify the report data for the day?
- If the message "Cannot link account while disconnecting promotion" appears, what should I do?
- I was charged a tool usage fee even though I shouldn't have been using it. What should I do?
- Is it possible to provide a simulation for operational improvements? Alternatively, could you provide industry averages?
- Is it possible to temporarily suspend the use of Shirofune?
- If the account name is changed in the management screen of each advertising medium, will it affect Shirofune?
- Is it possible to categorize promotions with specific labels/tags in the cockpit list?
- If account linking is resumed in the middle of the month, will the distribution amount from the period before linking be included in the calculation of usage fees, and will costs be incurred?
- Is it possible to change user permissions/roles midway?
- Regarding the support status of Yahoo Display Ads (YDA) reservation-based ads
- Tasks required on the Facebook management screen following the release of Apple's iOS 14
- Is it possible to make credit card payments with AMEX/JCB/Diners?
- Why are there campaigns that do not appear under "Budget Settings" or "Bid Settings"?
- Can the email address for sending the receipt be changed?
- [For Account Diagnosis] Google Account Linking Procedure
- [For Account Diagnosis] YDN Account Linking Procedure
- [For Account Diagnosis] Yahoo Account Linking Procedure
- Is it possible to calculate the agency fee (agency margin) using an external method instead of an internal one?