Others
- Notice of New Year Holidays (2018-2019)
- About operating environment (supported browser / supported OS)
- Can I pay by other than credit card?
- Is it possible to get and check the report data for the day?
- What should I do if the message "Accounts cannot be linked while the promotion is disconnected" is displayed?
- I was charged a tool usage fee even though I should not have used it. What should I do?
- Is it possible to create a simulation of operational improvement? Or is it possible to tell us the average value of the industry?
- Is it possible to temporarily stop using Shirofune?
- Will Shirofune be affected if I change the account name on each advertising media management screen?
- Is it possible to categorize promotions with specific labels / tags in the cockpit list?
- If I resume account linkage during the month, will the usage fee be calculated for the delivery amount during the period before linkage, and will there be any costs?
- Is it possible to change the user authority / role in the middle?
- About the correspondence status of Yahoo display advertisement (YDA) reservation type advertisement
- About the necessary work on the Facebook management screen with the release of Apple's iOS 14
- Is it possible to pay by credit card with AMEX / JCB / Diners?
- Why are some campaigns not listed in "Budget Settings" or "Bid Settings"?
- Is it possible to change the recipient of the receipt email?
- [For account diagnosis] Google account linkage procedure
- [For account diagnosis] YDN account linkage procedure
- [For account diagnosis] Yahoo account linkage procedure
- Is it possible to pay the agency commission (agency margin) outside instead of inside?
- Will I pay for advertising directly to each advertising medium?
- Will the usage fee be calculated and costs will be incurred even if the automatic bidding is turned off and not operated by Shirofune?
- Not displayed when clicking the notification icon
- What is the measurement URL?
- How can I stop serving ads?
- I want to know the meaning of the status displayed in the operation status.
- Where can I renew or change my credit card?
- Can I change the receipt address?
- I'm worried about credit card security