How to Link Clients with Different Currencies or Countries in Shirofune

Introduction

A common question from Shirofune users—especially agencies—is:
“How can I link clients that operate in different countries or currencies?”
This guide explains why this issue occurs and how to resolve it using Shirofune’s Team Settings.

1. Why the Issue Occurs

• Shirofune users may encounter an error when trying to link clients that use different currencies or operate across continents.
  
  
• Example: You can’t manage US Dollar (USD) campaigns in the Americas and Euro (EUR) campaigns in Europe under the same team account due to these API constraints.
  
  

2. The Solution: Create a Separate Team

Shirofune provides a built-in workaround through the Team Settings feature.

Steps to Create a New Team with Different Settings:

1. Click the Building Icon in the top right of the Shirofune interface.
   
   
2. Select “Team Settings.”
   
   
3. Click on “Add Team with Different Settings.”
   
   
4. Enter the new team name (e.g., “Shirofune Europe – Euro”).
   
   
5. Select the correct currency (e.g., Euro) and time zone (e.g., Europe).
   
   
6. Click Next, then choose what accounts to add and create the new team.
   
   

3. Switching Between Teams

• Once the team is created, click on “Switch Teams” to move between regions or currencies.
  
  
• You can now add and manage international accounts under their appropriate settings without conflicts.
  
  

Conclusion

Shirofune fully supports managing multi-region and multi-currency clients through its team-based structure. By creating separate teams with the correct currency and time zone, you can bypass API restrictions and scale your agency’s international operations with ease.

Would you like help setting up a multi-currency team structure in Shirofune?