When is data retrieval from media accounts conducted?

The figures on each advertising platform management screen are updated in real-time or every few hours, but Shirofune automatically retrieves the figures up to the previous day only once during the night to morning of the current day, and they are reflected by around 10 a.m.

Therefore, depending on the timing, there may be temporary discrepancies between the figures on Shirofune and each advertising platform management screen.

Also, very rarely, it may take time to retrieve data from the platform side, resulting in delays in displaying improvement cards and other features compared to usual. In such cases, guidance will be displayed on the operation navigation, and the issue will be resolved after some time.

※ For promotions that are retrieving data for the current day by selecting this month (including the current day) when selecting the date, data for the current day will also be retrieved.

[Related Information]

"We apologize, but the analysis of yesterday's data has not yet been completed. We would appreciate your patience until it is completed." What is the situation when this guidance is provided? / What should be done?