When I press the link button for account linking, I get errors like "Communication failed. Please check your internet connection." and it doesn't work properly. Why is this happening?

We apologize for the inconvenience caused by the lack of smooth integration.

We appreciate your cooperation in checking and trying the following:

■ If you are using IE as your browser

Unfortunately, IE is not included in Shirofune's recommended browsers. We would appreciate it if you could try again using Chrome or Safari.

■ If you are using Chrome as your browser

There is a possibility that pop-up blocking is enabled. Please disable it or try using another browser such as Safari.

For changing Chrome settings, please refer to the following Chrome help page.

• Block or allow pop-ups in Chrome

■ If you are using an ad-blocking tool

There is a possibility that pop-ups may not be displayed, so please temporarily disable it and try again.

■ If you are using browser extensions

There is also a possibility that extensions (plugins) are blocking pop-ups, so please temporarily disable them and try again.

■ If you are using security software

There is also a possibility that security software is blocking pop-ups, so please temporarily disable it and try again.

■ If the above does not resolve the issue

Please try the following:

・ Use the browser's incognito mode

・ Try a different browser