Shirofune Support
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Recent activity by Shirofune Support-
What is custom keyword setting?
In the keyword settings screen, you can set more detailed rules for keyword combinations by using custom settings. ① As the first word of the search term, a combination of main × sub, ② As the ...
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Is it possible to avoid adding partial matches when setting keywords?
Yes, it is possible. In the keyword settings screen of the ad settings, you can turn off the broad match expansion for keywords you do not want to add broad match to.
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Some media platforms allow budget settings at the ad group level instead of the campaign level. How does Shirofune behave when the budget is set at the ad group level?
For platforms where budgets can be set at the ad group level and budgets are set at the ad group level, Shirofune will also automatically adjust the budget at the ad group level to manage budgets a...
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The navigation system always displays "We apologize, but there is currently no information available." Why is this happening?
In the following cases, comments on the operation guide are less likely to appear.・When a custom period is set・When the performance indicator is set to clicks・When there are very few conversions
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How to Set Up Two-Factor Authentication
As part of security measures, it is possible to set up two-factor authentication using a phone number. There are two methods for setting it up. ・Applying two-factor authentication for the entire ...
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Can I use an existing audience list for distribution?
Yes, it is possible. In the audience settings screen for ad creation, you can select and utilize a list of targets from an existing list.
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The delivery pace/progress is slow compared to the budget set in Shirofune. Will it improve from now on?
If the delivery pace/progress is slow compared to the set budget, the daily budget and bid amount will be automatically adjusted to speed up the delivery pace, so generally, you can expect it to in...
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Microsoft Advertising Integration Procedure
1. Please click on Microsoft Ads 2. Enter the Account Identification Name and click Select Account. You can check the Microsoft Ads account ID from the screen below. Please note that you need t...
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Is it okay for the media side to implement the "optimization proposal," which is a function of the media side?
Basically, there is no problem with implementing what has been judged as "effective." However, if you are managing your budget with Shirofune and execute optimization proposals related to your budg...
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I received an error in the email confirming the completion of the advertisement creation. What should I do?
In the completion email for ad creation, if there is an error when submitting an ad (text ad or image ad), we will notify you of the error. The most common cause of errors is the inclusion of s...