Shirofune Support
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Recent activity by Shirofune Support-
When automating projects managed with manual bidding like enhanced CPC in Shirofune, are bid adjustment ratios for devices/gender/age/area automatically adjusted?
Yes, for projects operated with manual bidding such as enhanced CPC, Shirofune will automatically optimize the bid adjustment ratios for the following items that can be set on the platform. -------...
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Is it possible to include the number of engagements such as likes and the number of video plays/views in the report?
Yes, it is possible. In "Goal Setting," in addition to regular conversions, you can configure the output of numbers such as engagement counts like likes, and video play counts/view counts.
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Facebook: How to Set Up "Content View" in the Event Setup Tool
Select the relevant domain from the event manager and click "Add Event" Click "From Pixel" A popup screen for the event setup tool will appear, click "Open Event Setup Tool" Enter the URL ...
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How to Set Up Responsive Search Ads
On Shirofune, responsive search ads can be set up in two ways: ① from the ad management screen and ② from the improvement card. ① Set up/edit from the ad management screenYou can navigate to the ...
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Tasks required on the Facebook management screen following the release of Apple's iOS 14
Overview With the release of Apple's iOS 14, some actions are required on both the Facebook side and the Shirofune side. If you have not yet taken these actions, please check. Check the Resource ...
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How are the numbers for video views (25%, 50%, 75%, 100%) calculated?
Regarding Yahoo, we use the figures obtained directly from the platform, and for Google, we calculate them as follows: ------------------------------------------100% View Count = Impressions × 100%...
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Is it possible to make credit card payments with AMEX/JCB/Diners?
AMEX (Amex)/JCB/Diners are also accepted. Additionally, invoice payment is also available. If you wish to pay by invoice, we would appreciate it if you could send the following information to the...
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What is an instant form?
Facebook offers a method called lead ads, which allows users to fill out forms directly on Facebook or Instagram without redirecting them to a website or landing page. If you want to use lead a...
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Why are there campaigns that do not appear under "Budget Settings" or "Bid Settings"?
To prevent many unlikely campaigns from being displayed side by side, by default, campaigns whose delivery period has ended are hidden by the filter function. They can be displayed by checking "E...
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Can the email address for sending the receipt be changed?
Yes, it is possible. Regarding the receipt email, it is sent to users with "Approver" permissions. If you invite a new email address to which you want to send the receipt via "Team Settings" in t...