Shirofune Support
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Recent activity by Shirofune Support-
Can I turn the ads on or off?
From the delivery management in ad management, you can turn campaigns ON or OFF. If the target you want to operate is not in the campaign list, such as right after submitting an ad, you can obtai...
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When is the goal coefficient used?
By setting a goal coefficient, you can apply a user-defined coefficient to each priority goal, enabling reporting and management. For example, if you set "Number of Applications" as a CV and the...
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About Facebook's Conversion Options
When setting up Facebook ads, you need to set the conversion value you want to optimize for, and you need to select it when creating ads in Shirofune. If conversions are not yet set, configure ...
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What is CSV submission for improvement cards?
For some improvement cards, you can choose from two submission methods. ① Submit via Shirofune ② Submit using CSV Regarding ①, after executing the improvement card, the system will perform th...
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Can settings be copied between products?
Yes, it is possible to copy settings between products. This can be done using the buttons available for each product. In addition to area settings, it is also available on screens where you set...
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Is it not possible to proceed without entering all the products?
It is possible to skip entering the product information. If there are products that you do not wish to distribute, you can achieve this by using the skip function.
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Is the improvement card not coming up easily?
There are several reasons why improvement cards may not appear easily. ① When the performance indicator is clicks ② When the performance indicator is conversions, but not many conversions are o...
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Is it possible to set a specific period for only certain budget groups while operating the remaining budget groups with the usual settings?
It is not possible to use both custom periods and regular settings simultaneously.Therefore, if you want to use both custom periods and regular settings, you can add additional periods to the alrea...
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LINE ad integration procedure
1. Please click on LINE Ads 2. Enter the LINE Ads account ID and a name of your choice, then click the "Link" button 3. When the attached screen is displayed, please open the LINE Ads Manager...
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Is it possible to send the invoice by mail on paper?
We apologize, but we only handle submissions via email.