Shirofune Support
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Recent activity by Shirofune Support-
Why are there times when the improvement card doesn't appear even though it usually does?
Occasionally, it may take some time to retrieve data from platform accounts, which can cause a delay in displaying improvement cards. If the operation guide displays "We apologize, but the analysis...
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When is data retrieval from media accounts conducted?
The figures on each advertising platform management screen are updated in real-time or every few hours, but Shirofune automatically retrieves the figures up to the previous day only once during the...
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We apologize, but the analysis of yesterday's data has not been completed yet. We would appreciate it if you could give us a little more time until it is finished." What does it mean when you are informed of this? / What should you do?
At Shirofune, we retrieve and analyze data from each advertising platform daily, and typically, data retrieval and analysis are completed by 10 to 12 AM every morning, so we ask for your patience u...
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What is the function of parallel optimization for multiple conversions?
This feature allows Shirofune's algorithm to simultaneously analyze the status of conversion numbers for each metric, taking into account the priority of each conversion metric registered by the us...
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How do I set up the parallel optimization feature for multiple conversions?
Click on "Goal Setting" displayed in the middle menu bar within the "Cockpit" to display the "Optimization/Report Output Target Goal Setting Screen." There, simply drag and drop from the goal list ...
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What is Dynamic Search Ads (DAS)?
This is a new product of Yahoo! Ads Search Ads provided by Yahoo! JAPAN starting in May 2018. For more details, please see the following page (external site). https://promotionalads.yahoo.co.jp/onl...
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What are display ad audiences and content?
In the display advertising creation feature, you can select the target users to whom you want to deliver ads, Shirofune allows you to segment target users in three ways. #1: Segmentation using ...
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When I try to link my media account, it gets stuck on "Now Loading." What should I do?
If you are using Chrome as your browser, there may be cases where pop-ups (displayed in a separate window) are blocked due to Chrome's settings. (In such cases, NowLoading will remain displayed on ...
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Is it possible to manage budgets/optimize bids by specifying any period or date? Also, can multiple different periods be set for each campaign?
Yes, it is possible. By pressing the plus button next to "Standard Settings" in "Budget Settings," you can set the budget for any desired period or date. Additionally, by using the budget gr...
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What happens to the daily budget settings (campaign budget limits) for each advertising medium when Shirofune's automated bidding starts?
In Shirofune's automated bidding, the daily budget for each campaign (campaign budget cap) is automatically adjusted to match the budget set in Shirofune. Therefore, there is no need to make any ch...