Shirofune Support
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Recent activity by Shirofune Support-
Is there anything I need to prepare in advance for new registration?
The following items are required for the introduction. Platform Account For Google: Account ID For Yahoo!: Application ID and Password Credit card for payment (payment can also be made b...
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What kind of reports can be downloaded from Shirofune?
You can check the content of the reports actually used in Shirofune with the data published as a free template for advertising operation reports, so please take a look. https://shirofune.com/downlo...
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What is a measurement URL?
A measurement URL is a URL with measurement parameters issued by a 3rd party tool, used when you want to set it in a tracking template to utilize Google's parallel tracking. * For the measurem...
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How long does it take to analyze a website?
As a guideline, website analysis usually takes several hours to half a day. We will notify you by email once it is complete, so please wait for the notification. Please note that depending on the s...
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What are display ad retargeting and broad targeting?
Retargeting and broad targeting are methods of targeting in display advertising. Retargeting ads (tracking ads) area delivery method that targets users who have visited your site before,and displa...
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Improvement cards are not being proposed.
If ad delivery is stopped, improvement card suggestions will also be stopped, so please check in "Ad Management" to ensure that ad delivery is not stopped. If it is stopped, please set it to delive...
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How can I stop the delivery of advertisements?
If you want to stop the delivery of ads, you can set it from ad management as follows.You can switch between stop/delivery settings by platform unit (Google Search Ads, Yahoo Search Ads, Google Dis...
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Are there any initial costs associated with new registration?
There is no initial cost for creating a Shirofune account. For the self-plan, after the 60-day free period following account registration, a tool usage fee of 5% of the monthly advertising cost wil...
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I forgot my login password.
You can reset your password by clicking "Forgot your password? Click here" at the bottom of the login screen.
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Can I change my login password?
To change your password, click the icon at the top right of the screen after logging in, and "Personal Settings" will be displayed. From here, you can change your password.