Shirofuneサポート
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Activity overview
Latest activity by Shirofuneサポート-
Shirofuneサポート created an article,
Is it possible to get and check the report data for the day?
Excuse me, but at present, only the data up to the previous day can be acquired and confirmed with Shirofune.
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Shirofuneサポート created an article,
Even if the report is output, only the cover page is displayed or the numerical value is not output.
If there is no delivery record in the corresponding period, the numerical value will not be output, or only the cover page will be output. If the above occurs, please try the download again within ...
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Shirofuneサポート created an article,
What should I do if the message "Accounts cannot be linked while the promotion is disconnected" is displayed?
It can be canceled by resuming the connection of the promotion. Please set the connection to ON as shown below.
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Shirofuneサポート created an article,
Is it possible to create a report with a click index (a graph of the number of clicks / cost per click as an important performance index) instead of the acquisition index?
It is not possible to create a detailed report, but if it is a simplified version of the report, you can create a report using the click index, so please try the following. ① Set the performance in...
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Shirofuneサポート created an article,
What does the lock mark on the improvement card mean?
Introducing the lock mark of the improvement card. It is possible to select "Do not change" ≒ "Lock" from the advertisement management for the submitted product. By locking, the settings will not b...
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Shirofuneサポート created an article,
The conversion index that I want to optimize / report output is different for each campaign. Is it possible to set the optimization index individually for each campaign?
In "Conversion settings", you can set different optimization indicators / report output indicators for each budget group.* If you have already created a budget group in "Budget setting", you can se...
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Shirofuneサポート created an article,
When I try to lower the set budget, I get the error "The budget group's set budget is too low for the delivery progress of the campaign you are trying to set". What should I do?
Regarding this error, the budget to be set is small considering the progress so far (from tomorrow)Even if Shirofune automatically adjusts, there is a risk that it will be exceeded).If you really w...
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Shirofuneサポート created an article,
I was charged a tool usage fee even though I should not have used it. What should I do?
First of all, I would like you to check if the usage has been stopped. ■ If the promotion has not been created or deleted If the screen below is displayed, you have stopped using the service. ■ Whe...
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Shirofuneサポート created an article,
Is it possible to create a simulation of operational improvement? Or is it possible to tell us the average value of the industry?
Excuse me, but it is difficult for Shirofune to create simulations and submit industry averages.
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Shirofuneサポート created an article,
Is it possible to temporarily stop using Shirofune?
Shirofune's tool usage fee will not be charged at all if the advertisement delivery amount for the account connected to Shirofune is 0 yen throughout the month.Therefore, it is possible to stop the...