Automatic report sending function
New Registration Related Information
- Is there a manual for the tool?
- Is it possible to log in at the same time with the same email address / same user?
- Can I create multiple Shirofune accounts with one email address?
- Can I try it at no cost during the free trial period?
- Is there anything to prepare in advance for new registration?
- What kind of report can I download from Shirofune?
About platform account linking
- When I try to link media accounts, I get stuck with Now Loading. What should I do?
- Why doesn't it work even if I press the link button in the account link?
- Facebook: How to set "Content View" in the event setting tool
- Twitter ad integration procedure
- How to cancel a specific media account
- Yahoo Search Advertising and Yahoo Display Advertising (YDN) Account Linkage Procedures
About the campaign setup feature
- Is it possible to upload ads from Shirofune off-traffic?
- What is your company's differentiating phrase?
- What does the lock mark on the improvement card mean?
- Is it possible to create a report for each product or campaign?
- The status is "Failed to review ads". What should i do?
- How to set up responsive search ads
Automatic bidding function
- The conversion index that I want to optimize / report output is different for each campaign. Is it possible to set the optimization index individually for each campaign?
- When I try to lower the set budget, I get the error "The budget group's set budget is too low for the delivery progress of the campaign you are trying to set". What should I do?
- What happens if a "shared budget" is set on the media side?
- The automation of bidding / budget management by Shirofune has started, but it seems that the daily budget set on the advertising medium management screen is set higher. Why?
- Is it possible to check the automatic adjustment history of the automatic bidding / budget management function?
- Is it possible to batch update / change the budget?
Parallel optimization function for multiple conversions
Video campaign analysis and reporting functions
Linking the automatic bidding function of "Dynamic Ads Search (DAS)" of Yahoo!
Charging for advertising expenses *Only for the old Auto plan
Displayed contents of the Navigator
- [For old Auto plan] What should I do if "Remarketing tag is not set" is displayed in the operation navigation?
- I have resolved the error or started distribution, but the comments and operation status in Shirofune's operation navigation do not switch. When will it be updated?
- What is the role of operational navigation? / How can I handle the contents of the operation navigation?
- "Excuse me, but I haven't completed the analysis of yesterday's data yet. I hope you have some time to complete it." What is the state of being informed? / What should I do?
Improvement Opportunities / Improvement Cards
- About search query optimization function
- [Function expansion] Advertisement creation function | Exact match exclusion keyword setting function
- No improvement card has been suggested.
- Function expansion: Setting the strength of distribution according to the results of each website of display advertising
- Why is the improvement card sometimes not displayed at the timing that is always displayed?
Google Analytics integration
- Is it possible to automatically import data such as the delivery amount and impressions of Facebook ads and Yahoo ads into Google Analytics?
- I linked with Google Analytics, but I haven't been able to get the conversion numbers such as goals and e-commerce correctly.
- Is it possible to link with conversion settings such as Google Analytics goals and e-commerce? Is the / utm parameter set automatically?
Report download function
- Even if the report is output, only the cover page is displayed or the numerical value is not output.
- Is it possible to create a report with a click index (a graph of the number of clicks / cost per click as an important performance index) instead of the acquisition index?
- The report numbers for Facebook ads I registered today are not updated. When will the numbers be updated?
- Even if I select "Whole" in the report output sheet selection, the whole report is not output and only the reports starting with "Search advertisement summary" etc. can be downloaded. How can I output it?
- Why is the number going up in display ads even though Google ads aren't serving display ads?
- Is it possible to report numbers such as the number of engagements such as likes and the number of video views / views?
Basic Information on Advertising Operations
- [Preferences] Procedures for opening an account, setting tags, etc.
- What is the detailed display URL setting?
- What is Responsive Search Ads?
- What is Dynamic Search Advertising?
- Please tell me how to set the site link.
- What is the option setting for creating an ad text?
- Notice of New Year Holidays (2018-2019)
- About operating environment (supported browser / supported OS)
- Can I pay by other than credit card?
- Is it possible to get and check the report data for the day?
- What should I do if the message "Accounts cannot be linked while the promotion is disconnected" is displayed?
- I was charged a tool usage fee even though I should not have used it. What should I do?